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How to read your customers minds

Plus, insightful perspectives and a few jobs and opportunities for you and your startup

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BUILDERS PERSPECTIVE 🔨 

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In this section, we highlight the key perspectives and breakdown the important headlines through the eyes of some of today’s top leaders and change-makers in the tech space.

For today’s piece, we are focusing on Language/Market fit and how to make your customers feel even more understood.

In the article "Finding Language/Market Fit: How to Make Customers Feel Like You’ve Read Their Minds," Matt Lerner, co-founder and CEO at Startup Core Strengths, emphasizes the critical importance of aligning your startup's messaging with the specific goals and struggles of your target customers.

He argues that achieving language/market fit—using the exact words that resonate with your audience—can significantly improve conversion rates and overall business success.

Some Key Takeaways for Founders:

  • Prioritize Language/Market Fit Early: Before focusing on product/market fit, ensure your messaging clearly communicates the value of your product in terms that your customers use and understand.

  • Understand Customer Goals and Struggles: Conduct interviews with recent users to uncover the specific problems they're trying to solve and the language they use to describe them.

  • Craft Resonant Messaging: Use the insights from customer interviews to create headlines and descriptions that directly address their needs and desires, avoiding vague marketing jargon.

  • Test and Iterate Quickly: Validate your messaging through rapid testing, such as A/B testing different headlines, to see what resonates best with your audience.

  • Recognize the Impact: Achieving language/market fit can lead to significant improvements in conversion rates, making other aspects of growth, such as marketing and sales, more effective.

By focusing on language/market fit, founders can create a strong foundation for their startup's growth, ensuring that their product's value is immediately clear to potential customers.

Have a great perspective? Share it with us at [email protected]

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